Welcome to Avain

For residents For right-of-occupancy residents Welcome to Avain

Moving in

How do I get the keys?

You will receive the keys from the maintenance company on the apartment possession handover date, once you have signed the right-of-occupancy contract and paid the right-of-occupancy payment, security deposit and any separately agreed alterations. Please remember to bring a valid ID with you, as well as receipts confirming the needed payments.

Please take good care of your keys throughout your stay. If any keys are missing when you move out, the locks will always need to be rekeyed. If you need additional keys, please order them from your property manager.

What notifications should I make when I move?

There are three notifications.

  1. Please submit the moving in notification of a new resident to the maintenance company when picking up the keys. Submit a move-in notification for all the people moving into the apartment so that you can be entered in the house register. This is also a prerequisite for opening the apartment door for you in case you forget your keys at home.
  2. Remember to make the statutory notification of the move at muuttoilmoitus.fi. The information is updated for both Posti and the Population Information System. If you want to use a paper form, you can pick up the notification format from either Posti or the Digital and Population Data Services Agency service point.
  3. Complete the electronic apartment inspection form for new residents at avainasunnot.fi/en/for-residents/submit-a-fault-notification/, by selecting the Apartment Inspection Form from the service request topic menu. Use the form to report any defects/deficiencies/need for cleaning in the apartment or to indicate that everything is in order. Take photos of the problems and attach them to the form. Use the Submit button to send the form to the home inspector to inform them or to request action.

Remember also to update your new address to your bank, insurance company, credit card company, library, companies whose services you use regularly, associations and clubs, and friends and relatives.

Which contracts do I need?

  1. You must have comprehensive insurance that covers the entire apartment, including liability insurance, and is valid throughout your residence.
  2. Your electricity contract must be valid from the start of your right-of-occupancy contract until its end.

How do I implement the housing company’s broadband?

Almost all Avain apartments include an Internet connection as part of the residence charge. The service provider may vary by region. To set up your broadband connection please follow the instructions you received with your contract and check with the operator which devices are required. If you need to purchase any additional equipment, such as a modem or router, you will need to cover the cost yourself. You can find your housing company’s operator instructions and information on additional low‑cost speed options here: dna.fi/avain, elisa.fi/avain or telia.fi/avain.

How can I get a parking space for my car?

Please contact the maintenance company for information about parking. The number of parking spaces varies by property, and if there are not enough spaces for all residents, a waiting list is used. Parking spaces are rented under a separate rental agreement, and you will receive the key for the heating socket or parking garage at the same time, if applicable.

If spaces are available, it may be possible to rent two parking spaces. However, please note that you may need to give up your second parking space if a resident moves into the house and wants to rent their first parking space.

How do I book a sauna or laundry room?

Please contact the maintenance company to inquire about available sauna times.

You can book a laundry room or a drying room using the list in the room or the booking board. If your house has an electronic reservation system, the instructions for using it can be found in the resident folder and in the Kotiavain resident app.